The Seven Deadly Sub Sins
One of the biggest challenges we
face as group instructors is handling the often dreaded sub
situation.
Here are some things to avoid in
a sub situation - the 7 deadly sub "sins"!
1. Arriving Late
While you may
be tempted to make a last minute entrance hoping to capture
those who might flee at the sight of a sub, it's a better
idea to arrive extra early and face the "wolves" at
the door - literally!
Most of the time, it's your toughest
customers who are waiting outside the door to get in and get
their spot in the front of the room. You should meet and greet
them head on, by introducing yourself, asking questions about
the class and even try to get their names. Keep it relaxed,
light and casual, and smile.
This upfront bold approach can actually help you
during class. First, those who have no interest in trying out
a sub's class will slink quietly off to the weight room. Yes,
it can be bothersome that some won't give even you a chance,
but having a trapped audience can be brutally worse.
Second, having the name of a potential
pack leader allows you to address them by name if the need
arises. If you find that several people are not doing what
you are teaching and one of them happens to be a pack leader
(as long as what they are doing is not dangerous), you can
remark that they can choose to try your new option or follow
Betty in the front row who is doing... whatever.
2. Resist the temptation to apologize.
Unless, of course, you have a really
good reason. Maybe you were late for class due to a
traffic accident - but do everthing possible to avoid an apologetic
approach - especially for not being who they expected!
Novice instructors tend to apologize
in their introductions and often throughout the class. While
you may feel insecure and a need to confess your fear that
you may not be living up to your participants expectations
and standards, don't go there!
People who apologize may be feeling
somewhat inadequate. It could be a subconcious attempt to lower
participants' expectations and in doing so, you might be hoping
to surprise and satisfy the participants by surpassing them.
BUT - no matter
how bad you feel the need to apologize, no matter how much
you mess up, don't apologize! If you do mess up, simply laugh
it off with a comment like "I hate it when that happens" or "it's
a good thing this isn't brain surgery or you'd be dead!".
Don't lose control of the situation by saying "sorrrry".
Apologizing does lower expectations,
but it may also prompt immediate judgements. Allow yourself
mistakes. If you say you're sorry that you messed up or admit
to them that you may not be as good as Jane, the fav instructor,
you have set yourself up for the comparisions to begin.
3. Making judgmental or condescending
remarks.
Some instructors feel a need to
boost their credibility by making remarks about techniques
or moves used by other instructors. The world of fitness is
and should be diverse.
Subtle or not so subtle, direct
or indirect implications that the way you teach is somehow
superior to others is not the way to win friends and influence
people. Nor does it boost your credibility.
Simply state what you do
and why you do it, and let the participants be the judge.
4. Stating that if they don't
like what you are doing, they can leave.
If you avoided mistake #1, you should
have given most of the unwilling participants the opportunity
to duck out. But some will give you a shot.
We've all been in the situation
of dealing with someone who just decides they don't like what
you're doing, don't want to follow or bother with learning
anything new and they just start doing their own workout.
This is the "aerobic heckler"*
that you're dealing with - someone who insists on doing what
the regular instructor normally does when you are doing something
completely different.
While it may be tempting to
say "if you
don't like what I am doing, you can leave" bite your tongue
and focus on those that are interested in learning.
To remove the
potential for this situation to occur, it's always a good
idea to give them permission upfront to "modify" your
workout to suit their comfort zone.
And then you just have to ignore
them.
5. Teaching a completely different format
than what the schedule indicates.
Students show up for classes for
various reasons, one being that the type of workout is what
they need for that day. Of course instructors and time slots
are factors as well - but one factor has already changed, the
instructor.
If students are expecting an interval
cardio format, it's best not to teach a circuit. When you get
called to sub, clarify with the instructor what their format
is and prepare yourself to do your best version of that
format. Don't think that you have to teach their class
necessarily - it's better to teach what you know when
you are nervous.
6. Trying to WOW the class with
ALL your coolest stuff.
We all strive
to do a great job and we do hope that participants will leave
saying "that
class was awesome!"
But keep in mind that your stuff
might be new to them and no matter how quickly your regulars
move along, if the class is mostly new to you or your stuff,
you need to progress accordingly.
Participants
want to be able to succeed and feel like they can get your
moves. If you rush through combinations trying to put all
your coolest moves together, you will end up frustrating
even those that are the "quicker
picker uppers".
7. Letting them see you sweat.
Well, of course, you will sweat,
literally, but no matter how nervous or apprehensive you are
about the situation, fake it 'til you make it!
Everyone get's butterflies when
they are in a new situation with unknowns and potential for
mistakes.
Take control and keep your head
about you! While the class time slot may belong to someone
else, you are the captain for the next hour.
Just smile and do your best!